General Queries

Email: Connect@pixelvix.com

At Pixelvix (“we”, “our”, “us”), we recognise that data privacy is both a statutory obligation under Indian law and a cornerstone of ethical business conduct. This Privacy Policy outlines how we collect, process, protect, and manage information, in compliance with:

• The Information Technology Act, 2000 (India)
• IT (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023 (India)
• Global best practices where applicable (such as GDPR principles)

By using Pixelvix services, you irrevocably consent to this Privacy Policy.

1. Information We Collect

We may collect:

• Personal Identifiers: Names, emails, phone numbers, addresses, billing details.
• Technical Metadata: IP addresses, device identifiers, browser logs, geolocation data.
• Usage Data: Session frequency, navigation patterns, behavioural analytics.
• Client Project Data: Proprietary content, code repositories, databases shared for service execution.

Example: If a French client provides ERP database tables for migration, those datasets constitute Client Project Data and are handled under confidentiality.

2. How We Use Data

Collected data may be used for:

• Delivering, maintaining, and customising services.
• Performance improvement and product development.
• Legal compliance, including cooperation with law enforcement.
• Communications such as project updates, invoices, or notices.

Example: Bug reports may be consolidated to strengthen software testing protocols across all client projects.